Ideally, as leaders we get recruitment right every time and are confident that our team are ‘A players,’ which in short means they are passionate, committed, engaged, productive and living the values of the company. Our ideal team members are complimentary with their skill sets and even better, have greater strengths than you in their designated area of work. However, sometimes we get it wrong. So what can we do to get it right?
- Define your values – the traits, behaviours and competencies that you want to see being lived and breathed in the workplace. Your values are a handful of consistent rules that serve as your guiding principles, they define the way you do things. These values literally help your decision making process from hiring to firing (be that the team or clients and suppliers). Values really do play an integral part in your culture and ultimately your business success.
- Review where your team sit and how best to support or manage them
- A players – high performers, living your values
- Retain them and grow them
- B players – low/mid performers, living your values
- Coach them to become A players
- B/C players – high performers, not living your values
- Hold them to account, making the consequences of not living the values clear
- C players – low/mid performers, not living your values
- Move them on… all being well, they will go on to be A players somewhere else
- A players – high performers, living your values
