Business: Government agency
Objective: To undertake behavioural competency-based reference questions on behalf of the client; 125 candidates required two references from referees in countries throughout the world. Project was to be completed within seven days.
Process: 125 completed references, typed verbatim.
Outcome: The client was able to make decisions on whom to offer employment based on the information provided.
- Competency-based references enabled the organisation to check that the information given during interviews was supported by previous employers
- Consistency was achieved in terms of the person undertaking the reference questions, probing where necessary to obtain full and detailed responses
- Equipped the client with sufficient supporting information upon which to make employment decisions, alongside the candidate’s CV and their performance at the interview