by | Jan 20, 2021

Case Study: Recruitment Strategy – Candidate Reference Checks

Business: Government agency

Objective: To undertake behavioural competency-based reference questions on behalf of the client; 125 candidates required two references from referees in countries throughout the world. Project was to be completed within seven days.

Process: 125 completed references, typed verbatim.

Outcome: The client was able to make decisions on whom to offer employment based on the information provided.

Benefits:

  • Competency-based references enabled the organisation to check that the information given during interviews was supported by previous employers
  • Consistency was achieved in terms of the person undertaking the reference questions, probing where necessary to obtain full and detailed responses
  • Equipped the client with sufficient supporting information upon which to make employment decisions, alongside the candidate’s CV and their performance at the interview

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